Share the Light!

Privacy Policy

This Privacy Policy describes how btlbtc.com (the “Site” or “we” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

The Simple, Understandable Truth

  • We will never rent, sell, or share your personal information with anyone or any organization not directly involved in providing our products and services to you, unless required by law enforcement or legal proceedings to protect our company.
  • We only collect basic information, such as full name, email address, phone number, and billing and shipping addresses, in order to provide our products and services to you and only after you register on our site or place an order. This information will enable to us to communicate with you about orders and to provide customer service.
  • In order to operate the online store, only top-tier services will ever be used. Currently, WooCommerce and Stripe are used for powering the store and processing payments. Your payment details are never visible to us or stored by us.
  • Currently, many of the products available in the online store are produced by third parties. It is necessary to share your personal information with them so that they can ship your orders on our behalf. Only well-known and respected vendors will ever be chosen to integrate with our site or serve our customers. The least amount of information is provided which is necessary to fulfill the order.
  • We do not like spam and value your trust. We will have a very basic newsletter at present to provide important site updates, special offers, and news about BTLBTC, etc. In the future, there is a plan to offer one or more newsletters and/or subscription services. In order to receive any of these, our customers will need to opt-in and/or subscribe to them. Opting out or changing subscriptions is and will be easy to do.
  • Google Analytics is used to provide us with statistical information to better understand and improve how users interact with the site. For example, we could use this data to see which pages or products are most popular or least popular or how customers are finding the site. None of this data is personally identifiable. If you would like to learn more, please visit Google: https://policies.google.com/privacy?hl=en
  • To secure the site, some data, such as IP addresses and information about devices accessing the site, are collected. This information is used to proactively evaluate and block potential threats to the site. It may also be used when customers need to reset passwords. We do not use this data to personally identify site visitors, but it could potentially be used by law enforcement, if ever needed.

Security

  • All data to and from the site is protected by SSL encryption.
  • The web server resides in a top-tier data center and is protected by various firewalls and other technologies. Access to the server through means other than the website is not publicly allowed.
  • Active monitoring tools are used to protect access to the website. These tools use blacklists and behavior monitoring to proactively block access to the website. Known “bad actor” IP addresses are preemptively blocked.
  • No financial data is stored on the website.
  • The website is scanned multiple times per day for security issues.
  • The entire web server is regularly backed up. The files and database specific to the website are backed up at least once per day. This backup data is stored in a separate top-tier data center with extremely limited access.
  • Since no financial data, Social Security Numbers, or other highly sensitive information is stored on our website, losing this data would pose no real threat to our customers, but loss of the data with no backup would be problematic for our operations so great effort is put into protecting the server, website, and its data.
  • This website contains links to other sites. Please be aware that we are not responsible for other sites’ content or privacy practices. We encourage our visitors to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Cookies

Cookies are pieces of electronic data that are sent to a browser from our website and stored on your device.  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies in order to further provide a better personalized experience and more appropriate recommendations. 

If you do not accept cookies, you will still be able to browse our website, but you might not be able to use all the features on our website that require cookies.  Although most browsers automatically accept cookies in order to provide a seamless web experience, you can adjust this setting to your preference, depending on the browser.

We use both session and persistent cookies on our website(s).  These help us to:

• Recognize a computer when a user visits the website
• Track users as they navigate the website (which pages they view repeatedly, etc.)
• Enable the use of a shopping cart on the website
• Improve the website’s usability
• Analyze the use of the website (see which pages are popular, etc.)
• Administer the website
• Prevent fraud and improve the security of the website
• Personalize the website for each user

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website but will still be able to browse the website.

In short, cookies provide us with greater understanding of how our customers use our website so we can continually improve it for their benefit. They help us better serve you.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Contact

If you have questions or concerns about our policies, please contact us.

BTLBTC, LLC
2901 W Bluegrass Blvd STE 200-211
Lehi, UT 84043

Last Updated: 2023 November 18


Share the Light!